Shane and Regina were professional and understood our needs from the get go. Patient and not pushy. Not presumptuous which was great. Will definitely recommend
ERA agents Shane and Regina rendered invaluable assistance to us in our search / purchase for our first property. They were responsive, flexible and efficient - working with them was a pleasure.
I would like to share the wonderful experience my wife , Joycelyn, and I enjoyed while appointing Shane Chen as our housing agent. His professionalism, extensive knowledge/connections and qualities add in the transition of helping us to sell our house and purchasing our New Home.Shane is quick to return calls,answer questions and advise us on matters concerning selling or buying.His helpfulness and willingness amazed us with your flexibility,creativity and persistence in making the sale of our house. We will not hesitate to recommend Mr Shane Chen to others.We thank him and wish him all the best in this estate business.
Hi ERA, I am writing in to express my utmost appreciation and gratitude to both Shane and Eugene for exemplary service rendered. On gloomy day, Shane came knocking on my door, with his sincerity and word of enlightenment approach I decide to give it a try to let him sell my unit on my behalf as I was in the midst selling my unit on my own. Shane and Eugene was helping us to plan timely is ensuring that I sell off my existing HDB flat in Punggol to a new Executive Condominium unit in Sembawang. We benefited greatly from their sharing on the current property market outlook, as well as projected future trends and growth. They were extremely professional in their approach, putting together a methodical step by-step plan on how best to proceed at each stage in order for us to have a seamless transition. The solid financial plan that was prepared for us detailed very clearly our possibilities and options; which put us greatly at ease that the move was financially comfortable. Subsequent sale of our existing HDB flat was also executed smoothly, quickly and with due diligence - flat was sold within 1.5 month of listing and achieving near our target price! Throughout, Shane and Eugene has shown themselves to be an extremely knowledgeable and pro-active real-estate agents whom behaves with absolute trust and honesty and it is with great pleasure that we are writing in to commend the team for their services. We would definitely not hesitate to recommend them as agent-of-choice to anyone who is on the lookout for a real-estate professional to assist with their property needs. Yours faithfully, James & Janice
I am writing to give Shane Chen my highest recommendation. Shane possesses all the attributes necessary to be an excellent ERA Agent, with great market knowledge, he is also diligent, responsive, and yet very patient with us. Shane is both very professional and personable. Shane clearly takes pride in doing a good job. In my particular case as a buyer of a home for my sister, we were many rough spots on the road to closing and in every instance Shane was a great help. I have been thinking about all the things that our agent, Shane, did to get us our house. If you are looking for a home, I would love to share parts of the experience that were so important to us. This is the first home we have ever purchased-working with Shane has made this purchase ever simple and flawless. Especially for my case, my sister with her family (a husband and a son) have been staying with me for years in a small little common room that I can offer, reason been is for years she wasn’t able to successfully earn a place by balloting for a BTO. As years goes as her son grew bigger the house became a little smaller for all of us. Until we met this miracle agent Shane who help her to get her dream home at a very reasonable price. As simple as it sounds, it wasn’t at all. My sister was having difficulty managing her finance since young as a result we were about to pull out from this good deal as she wasn’t able to commit to the initial payment. Any agent will give up on us when we present this deal breaker but not for Shane, he went to the extra miles to research and presented us with a few options which will resolve our conflict, not only he offers us suggestion but also financial planning for my sister. I was impressed by the maturity of this young agent who is not only a property agent but is able to act as a financial planner as well. In addition, Shane took the time to really get to know me and my sister family. This paid a number of dividends. Some of the best advice we got along the way was what houses we really shouldn't purchase, even though they had an initial appeal. We quickly started to see properties that we really liked. Shane knew enough about us to promise that we could do better if we looked a little longer. With the huge help in getting our financing, his connection also have the ability to get a lot of attentions from the bank, 1 thing I notice is if your agent sells a lot of really nice homes, the financing people are very motivated to do their very best work with you. It seems that financing homes gets more complicated every year. We learned right away to mention our realtor by name-it helped make our file extra important to the finance people. It is with pleasure and gratitude that we share comments on our experience with Shane in the listing and sale of our home. Thus, we highly recommend Shane Chen for residential real estate needs. Thanks. Best Regards, Ong Chen Chong